25 Oct 2018

Customer Service Business Development Center Representative

hrnorthtownautoBuffalo, New York, United States

Job Description

Our Business Development Center Representative will take inbound calls from our customers to answer questions related to purchasing a vehicle and make outbound calls to follow up. This is an entry-level sales position. BDC Representatives are fully trained in the products and services that Northtown offers.

Responsibilities include (but are not limited to):

  • Handling all incoming customer sales inquiries
  • Making outgoing calls to all internet customer requests
  • Following up with customers up until time of sale
  • Communicating with management and sales representatives about potential customers and their needs/wants
  • Being familiar with products and services available to our customers to answer any and all questions


  • Previous phone sales or customer service experience is preferred, but not necessary
  • Previous automotive experience is a plus!
  • Outgoing and professional demeanor
  • Ability to multitask efficiently
  • Strong organizational skills
  • Excellent communication skills, both oral and written

Hours Required:
Part or full-time. Flexible weekday hours, Tuesday and Wednesday evenings are strongly preferred.

Job Categories: Customer Service and Sales. Job Types: Customer Service. Salary: Hourly plus commision. Job expires in Endless.

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